Originally Posted by BetterMost
Question? Is there any type of clause in Best Buys repair contract that says after a given number of days out for repair if the repair is still not complete due to lack of parts or whatever, they just replace the device with a new one?
Yes, 30 days. At 30 days the repair is automatically canceled and a couple of days later best buy is given an authorization to replace your phone with a new in store phone.