The futures not bright, the futures not with Orange!
Hi everyone, just stumbled across this site whilst searching for info about the illusive 2.1 Android update. I too have an Orange branded Hero with numerous faults/issues. They have reached a point where the handset is now unusable. Orange say call HTC, HTC say call Orange. I'm then promised that the 2.1 Android update from HTC will fix all the issues (which they say are down to the software). Then HTC inform me as the handset is not a generic one and it's branded by Orange I will not be getting the full HTC Hero generic Android 2.1 update.
HTC today told me if I'm lucky and Orange manage to customise the 2.1 update and they can actually find a way of getting it to work then chances are all my faults will still exist due to Orange tinkering and removing certain parts of the update. The HTC adviser then told me that Orange have tried numerous times and failed to get the update Orange branded and tweaked to work the way they want it to without any joy and I should forget about getting this update anytime soon if atall.
After speaking to someone in the Orange Chief Execs Office they said they couldn't confirm what HTC are saying, but they also would be wrong to deny it. He even recommended that I buy a non Orange branded handset due to software clashes that Orange seem to encounter with many manufacturer updates!
I hope what HTC have told me turns out to be wrong but after all the promised and estimated dates from Orange which have proved fruitless and some of the negative Orange responses on here you have to wonder will it happen?
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