Update:
Over the past 3 days, someone representing HTC has called me around 9:30 am, 7:33 am and 7:29 am regarding my customer satisfaction survey. On the third time when he called, he left a callback number, and then said he was going to close the ticket on it since he's tried to contact me 3 times. Each time on my phone, the number they called me on showed up as 000-000-0000. I'm a shift worker and am getting my beauty sleep at 7:30. It's extremely effed up to only give me a contact number when they are closing the complaint on it. I was ready and willing to call back and discuss the issue but they made it impossible.
I tried calling back now but it didn't work, I imagine because its very late. In case anyone else wanted to raise some hell, enjoy...heres the # that was finally left for me: 1-866-449-8358
|