Quote:
Originally Posted by pseudopod
Is anyone else having trouble getting the update to work? I have been all day today and cannot get the phone to upgrade the software. I have tried several times to turn the device off and back on, even taking out the battery. Still nothing…
Any suggestions?
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I had the same problem. Found out that my firmware version was older than the one the update requires. Check to see if your firmware matches this post
http://androidforums.com/sprint-htc-hero/19317-update-available-sprint-3.html#post123614. If it does, then nothing I can really tell you. If it doesn't, then you have to update with a RUU to that version. Follow this link
Link to Stock HTC Hero ROM - xda-developers. Look for it in the first post. I had to get HTC Sync to actually see my device before I could run the update. Windows XP worked just fine with the supplied HTCSync.exe software on your phone's SDCard.
Right now, I'm updated to the most recent version. Everything is running smoothly!