As far as the black screen while in a call you may try a factory rest. It fixed the problem for me. Just make sure your sync is on. Everything comes back my apps even redownloaded. The phone has zero issues now, the black screen during a call was the only issue I have had though. I think most software issues can be fixed with this feature; and its painless really. Other than setting your homescreens back up everything else comes right back. I LOVE this about Android, coming from the moto q9c I'm in heaven now!
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