Boy, this must be an issue with the Hero. Ive had mine a little over a week and same thing. Its definately not user error. I was at my local Sprint store on Friday for another issue and asked the guy there about it. He couldnt get it to work either. After two hours, the tech couldnt figure it out. Hello hard reset. That was the only thing he could do to solve the issue. It has worked fine for two days but we will see if the problem comes back.
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