HTC response to my inquiry about the marketplace problem:
"Yes we are aware of this issue and are doing everything we can to get a speedy fix. I will ensure that your feedback will be forwarded to the correct department. For any future concerns or suggestions please feel free to contact us back here at HTC. In order to help us improve our methods of helping you, we would like to invite you to take our Customer Satisfactory Survey at
HTC
Sincerely,
Chantelle
HTC Support"