Android Forums - View Single Post - Missing apps problem found but not yet solved...

PGR · November 22nd, 2009, 06:38 PM

Quote:

Originally Posted by Mrniceguy

*edit* i just called htc and they were unaware of the issue and the rep asked me to have anyone experiencing this bug to call in @1866-449-8358

I don't know who you spoke to, but it's inconceivable that they didn't know about the problem. There are a half-dozen or more contributors in the Sprint Community forum who have reported that they also spoke with HTC when this issue first surfaced. I've also read several other accounts in this and other forums from people who allegedly heard that HTC is saying that it's Google's problem and do you actually think they'd be saying that if it wasn't true?

Erm... Don't answer that last question.

And FWIW, I spoke with HTC yesterday and they told me that they were working on the problem but couldn't discuss it beyond that.

I guess it can't hurt to contact HTC as long as people keep it civil, but we also need to put the heat on Google. I'm not sure whether they have a Customer Service number and my guess is they don't. The only way I know how to contact them is through the Android Marketplace Help Forum which is at: Android Market Help. There are already several threads about this issue there, but maybe a couple-hundred threads will inspire them a little more.

Pete