i had this same issue the first time i flashed my phone with the current sprint updater. but here's the trick that's worked for me.
deleting all samsung stuff and doing a fresh install of the updater is a great idea. but try restarting your comp before you do so.
don't know if you already tried this so forgive me if this is stuff you already have tried, but i know that in the vid it has a "warning do not plug in your cable" sign that continues to be there all the way up the screen where it tells you to "hold volume down + camera + end key". but somewhat ignore that sign and after you do press volume down + camera + end key and are still on that screen, go ahead a plug in your cable before clicking next.
also, after your comp recognizes your phone, it will begin to install the drivers. look at the bottom taskbar of your comp screen and wait till the driver install icon finishes before proceeding. it'll hopefully be easy to recognize cus you'll see a small moving icon that wasn't there before.
after the drivers are installed and you click next, continue to follow the steps, including removing the battery. when you come to the "hold volume down +camera +end key" screen again, do as you did before and after you hold volume down + camera + end key, plug the cable in before you go to the next screen. then your comp should recognize your phone and you'll be set to go.
hopefully this works. and if not, there is a whole thread dedicated to this issue on this forum.
|