I had this same problem today. Made my second phone call on this device (had it three days) and when the call was over I had no way to hang it up - the screen had blanked out and no matter what I did I could not revive it. The BACK/MENU/HOME/SEARCH buttons illuminated from time to time but nothing got the screen to come back. I had to remove the battery and restart it.
I assumed it was an issue with the power save on an inactive screen so I set the screen to NEVER go off. I made a quick test call and it worked okay but I found it extremely frustrating. My phone was ordered online, can I get it replaced if needed at a store?
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