Originally Posted by peterwoman

Hello all,

I'm hoping for some assistance here. I've searched all the posts here and nothing suggested resolves my problem. I have a new Samsung Moment phone and keep getting the error Sorry! The process android.process.acore has stopped unexpectedly. This error does not seem to have a trigger, just happens when the phone is sitting there.

I have tried a master reset of the phone and it did not resolve the problem. I've checked all contacts and I do not see any problems with them but i'm not real sure what to look for as it doesn't error out on any particular contact. Facebook is not used on the phone so it's not a sync problem there. Are there any logs on the phone I can look at to pinpoint where this might be coming from? Or should I just take the phone back to sprint for a new one? Any help is appreciated!