Originally Posted by BruceH
I attempted to call their customer service number twice this afternoon. Both times the answering message repeatedly stated that I would be transferred to a rep shortly. Then, after about five minutes, another message stated that they could not "take my call at this time" and I was disconnected.
It is always a red flag when one cannot reach a vendor in a timely manner. Given these experiences, I CANNOT RECOMMEND AMZER. Note that they also use the DBAs "Moftware" and "Cosmosatellite."
OMG, I called Amzer several times too, not once did I get through. That customer service number is BS.
The ebay sellers name is: (he is also Amzer ceo)
Chief Executive Officer
Direct Line: 1.866.290.5798 x 702
This 866 number is the same number you see on Amzer.com. Same number that nobody ever picks up, and you go in endless loops.
Another interesting thing, this is just my theory. I am very skeptical whenever an ebay seller uses a weird account name, such as numbers.
Pinakin Dinesh's ebay account name is "03251975." I bet he makes bogus ebay accounts with ambiguous accont names such as 03251975, then after a few weeks of ripping people off, I bet he closes that account and opens a new one just to repeat his horrible service. I wouldn't be surprised if Amzer Ceo Pinakin Dinesh had other bogus ebay accounts.
At least I won my case against him, I get an ebay refund within 48 hrs. This was deffinately my worst experience on ebay, makes me worried to purchase there again.
I also have to add, finding an actual number to contact ebay took me 2 weeks. They have no number on their website! Then it took 45 mins on hold. At least Amazon, you get phone support within minutes!
ps...if you are wondering what Pinakin Dinesh looks like, here is the picture of the rip off man himself.