Quote:
Originally Posted by Rastaman-FB
is it not covered by samsung warrantee?
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Of course it is -- but you still have to get it to them, somehow. When this problem started, Samsung in my country wouldn't touch it because the Galaxy was not on the market here; they told me to go through my point of purchase. My point of purchase apparently is not willing to replace it outright, but they evidently aren't able to repair it, either.
Meanwhile the phone is now being sold in stores here, but if I walk into any phone store they'll refuse me because I didn't buy it
from them, so they can't be bothered. I've emailed Samsung, but received zero response.
Overall, this has been my last purchase of a Samsung product, ever. It really is a shame, because on the face of it Samsung makes really nice hardware.