View Single Post
Old December 1st, 2009, 10:05 AM   #6 (permalink)
JackTheMan18
Junior Member
 
JackTheMan18's Avatar
 
Join Date: Sep 2009
Posts: 61
 
Device(s):
Thanks: 1
Thanked 0 Times in 0 Posts
Default Rogers Update

I sent a note to HTC, and they replied that basically it's up to Rogers to request that their phones be updated. Obviously, rogers is having some problems in this area.
If you are concerned about the future upgrade ability of your rogers phone, send them a note and let them know where you stand.
from the response from HTC:

I understand how important it is to have the latest updates for your device. For a ROM update to be released for a phone, the carrier must first request that update. Thus, if Rogers requests that an update be made available for your Magic, the update will be released. Should an update become available for your device, it will be found at the Support page for your device at www.htc.com/ca.

If you have any other questions, feel free to contact us again. You can find additional support at our user forum HTC Smartphone Wiki - HTC. There is also a customer satisfaction survey for you to take if you are interested.

Philip
HTC Technical Support
HTC
JackTheMan18 is offline  
Reply With Quote