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Old December 1st, 2009, 01:14 PM   #50 (permalink)
Join Date: Nov 2009
Location: VanCity
Posts: 209
Device(s): Why can't I su - ? Oops my phone got no root!
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Mjschmidt, I am a system administrator and often I called for tech support for my internet services and tv services for my home. From what I've heard and know, most of these tech support follow a sheet of listed question and reply to their customer according to the list they have. I finally gave up calling them for support. I only call them to know if the service is down or not. Just like KALTIRE commercial said. "Good service bring the customers to them but a true service brings them back". When will they ever learn that "SERVICE" is important. To be honest, our technology compare to Asia is far way behind. People in asia changes their phone every 1/2 a year to a year to adopt the new product and you wonder how they can do that. It's very simple, what they do is, the provider will buy back their phone if it's 1/2 or 1 yr old from them. Then they sell it to the 3rd world country.
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