Quote:
Originally Posted by corypi
highlight if ... i just fought for 3 days with rogers about this phone and i continuously pointed out the fact that one of the rogers people pointed out to me that rogers was no longer going to push a update out for this phone ... none of the other customer service reps 5 i think corrected me neither did the 3 managers i spoke to i even got as far as the president
and he didnt correct the statement about being told that there was nolonger a update... so sorry to say if ur with rogers i do not think ur going to ever see the update
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They really don't know... It's not their fault, they are not told all the details about software updates for all phones, the Eve understandably is not a "big" thing right now, they are really too busy answering questions about iphones right now to actually do anything else.
My friend who works there (we all have that friend who works somewhere...) says there is no news about software updates ever through customer service, and if there is any, it's after the fact.