Quote:
Originally Posted by tc1uscg
Being someone who may build rockets doesn't make them someone who can fly one. As your back ground is respectable, all do respect, doesn't make you any more qualified to say anything about these phones and/or software then the little girl who sends 12k texts a month. Real user data is all that matters here. Just remember that. 
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Are you Serious?!? Why do you think I started the thread on Facebook and have become active within the Sprint community? I am gathering the data of people who have had the issue along with their experiences. The whole point of this is so that people can see, "Hey all of these people have the same issue that I do, and hey this guy was able to get it resolved by doing blah blah blah". If I can find a resolution, or someone else can find one and shares it with the rest of the community then we are all benefiting. Even Sprint/Samsung will benefit, because perhaps they will fix the issue, and thus stop wasting their money internally listening to complaints, fixing "broken phones", and losing pissed off customers. I'm not sure of the purpose of your post other than to provoke a response. If you have some sensible thoughts on the matter of how we can get our phone issue resolved offer it, otherwise what are you doing?