Originally Posted by imageher
Never had any issue replacing phone at BB. They always provided me a new phone if they have it in stock. Ask to speak to a manger, if that don't work go to corporate. Someone will get you and evo since its been longer than a month.
I think this guy has the right idea... although its rediculous to have to wait a month... Sprint's insurance will have it the next day in most cases. Anyways, Like he says... go to BestBuy upper management.