Are there any Legal Eagles here (solicitors)
As many of you guys may have done (in UK), I went to my local O2 shop and used the on display Streak, and loved the facilities it provided and most of all it could meet my needs.
Hence, my decision to sign on the dotted line came as a result of the specification Dell Streak provided to me at the point of signing my contract.
One month later, O2, withdrew most of the above facilities that came through the mobile device they showed to me, above all O2 did not either warn me or obtain my consent prior to the removal of Streak Technical facilities.
Neither on O2 nor on Dell websites, there was no formal warning indicating deletion of Streak facilities if proceed with “upgrade”, the only warning was to indicate the loss of data.
Is O2, breaching the contract signed with me.