SPRINT INSURANCE IS HORRIBLE!!!!
Yes big and bold bad. Before the Evo i had a samsung phone there i just needed it to make calls and text did not have a concern for anything else because the phones that sprint was offering were crap and i was waiting for the Evo =). So in a matter of 7 to 8 months i went through 4 phones. You ask why? well non were physically damage just the 5th phone which was the new phone that the insurance didn't give so don't get confused. 4 total phones is what i got from sprint insurance. So the problem with each phone was that it was a Refurb. phone which means its a phone that was sent in to get repaired and sent back out. Dont get me wrong the phone work great the first month or month 1/2 but after that the phone would go crazy. Turn off randomly, Freeze, stay frozen even after reboot, no calls would come in i mean anything you can think of regard nothing of physical damage it happen. after the fourth phone i went into a sprint store pretty upset spoke to almost the whole staff then finally got a manager out and she resolved somethings and let me walk out the store with a different brand new phone which work fine till the evo came but the point is the insurance stinks every phone i got i had to pay $50 dollars then have it F' up in matters of weeks. So if i have to wait a little bit and use a loaner phone im perfectly fine with that, What i pay 10 bucks extra for premium data and not able to use PFFT whoop deee dooo you have a computer at home and i would just consider it as my deductible a lot better then a 100 bucks.
Yeah it sucks i or who ever has to wait to see if its repairable but really just make the phone unrepairable and get a new one.
I haven't had the chance yet to expierence BB insurance since i have not broken my phone but we will see but id rather get a NEW PHONE oppose to getting a Refurb. Evo that i have to pay a 100 dollars for it plus the other 7 dollars sprint customer pays monthly for and maybe have software problems later down the line...