What a bunch of crap! I've read many of your posts an know youre a pretty level headed and flexible person. Screw BB. On a lighter note, I think you made a good call with the Sprint (Asurion) insurance.. Ive used it twice (once with my Palm Pre, once with another phone). Both times with Sprint insurance I had a phone the next day, no questions asked. Besides, you're gettin better coverage now since BestBuy ins isnt even full coverage... for example, even if you lose it you get a new/referb phone.. one less thing to worry about!