ok...i rang them back after 2 hours...when nothing happened...and told them. The different orange techy guy said, "oh, let me ring htc and check" he comes back 5 mins later, "the update was only for the desire" muppets.
so after another 30 min argument that gmail, youtube, bluetooth etc should be on the phone, they said there was nothing they could do, and that because i bought an unbranded phone from phones4u, it wasnt their issue.
When I told him I had an orange branded phone, he then checked the IMEI number and agreed with me and proceeded to say "even though it is an orange branded phone, its phones4u's responsibility" wahey...back to square one. sorry for getting your hopes up people
