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Old October 7th, 2010, 01:22 AM   #6 (permalink)
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Default Security Policy

guys I specifically joined this forum to answer this question.

If you are fortunate enough to have access to OWA you may find out exactly what's going on.

The endess "loading" screen is caused by the Exchange server not being able to force a pin-lock on the phone as required by policies (It was in my case)

If you login into OWA and click on Options -> Phone -> highlight your phone and click details, you may see something like

View Mobile Phone Details

Status: OK

First sync:
10/6/2010 11:17 PM
Last successful sync: Not Available
Folders synced: 0

Device name:
Not Available
Device model: Android
Phone number: Not Available
Mobile network: Not Available
Device type: Android
Device ID: droid1283477919974
Device IMEI: Not Available

Device OS:
Not Available
Device language: Not Available
User agent: Android/0.3

Access state:
Access Denied
Access set by: Security Policy Application

Policy applied:
CorpMobileDevicePasswordPolicy15Min - Not applied
Policy updated: Not Available
ActiveSync version: 12.0
Your best bet is to wait for a Software update for your device. I am HOPING they release 2.2 soon for the Epic so i can have Arabic support as well :-)
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