Originally Posted by GreatBigDog

Got a quick reply from HTC, just another form letter, sigh................

Dear Don,

Thank you for contacting HTC Support.

I am sorry to hear that an update is available but your carrier won't push it. Unfortunately, it is at the discretion of the carrier to push updates when they are available. I apologize for the inconvenience this may cause.

However, I will pass your email along the the correct departments so that they may review it and possibly take action.

Once again, thank you for contacting HTC Support. In order to help improve our service, we would like to invite you to take a survey at HTC Online Survey

Regards,

HTC Support