Originally Posted by Flaspeneer
Don't buy it at Best Buy -- Amazon's return policy is far, far better. I know people who went through four Kindle 3s at launch and returned them all without any issues. You won't save anything on shipping because it's free.
Yeah, I had to return my first kindle and they send you the replacement straight away (i.e. before you send the old one back), which I thought was pretty impressive. I had the new one two days after speaking to them.