Originally Posted by mmuscaro
They gave me my phone back on Thursday and told me they would call me when phone was in. Got the call yesterday (Monday). Got my phone and I am up and running no problem. It is a refurbed phone with a build date of 8/3. However, the phone looks as good as new. No problems with the warranty or insurance, they just replaced it.
Same thing for me as well. Went to a different Sprint store on Monday and had a new (refurb) phone by Wednesday. Amusing that store policies are that different between stores 6 miles apart.