Thread: Support Help with Kies
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Old November 10th, 2010, 09:28 AM   #36 (permalink)
canalrun
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Hello,
thank you for all the previous posts

Is there any new information about the connection problem with Kies. I have tried everything here, but have had no luck.

Kies worked for the first few weeks, then stopped working when I tried to connect the other day. I had not tried to connect in a week or so, I have no idea of the event that may have broken it.

I also have the Kies-mini. This connects approximately 60% or 70% of the time.

By not connecting I mean I see on my phone the image of a USB connector and it says "connected". I have a USB cable connected between the phone and Windows 7 computer. When I run Kies (latest version 1.3.5), I see the pop-up box saying "connecting the device… please wait", but will never establish the connection. For the first few weeks it connected fine.

I also have mini-Kies. About 60% or 70% of the time it will make it to the second screen showing my phone and saying I have the latest version.

I'm in the USA. I have a Samsung Vibrant. I have no files with long extensions (I have used the FileSearcherforKiesFix program mentioned above). I have unmounted my SD card and reformatted the SD card. I have uninstalled and reinstalled Kies and the drivers several times. I have downloaded and installed the softpedia drivers.

Any additional information? Thanks.
Barry.
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Last edited by canalrun; November 10th, 2010 at 09:54 AM.
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