Mine has locked up twice on the lock screen. I've also had issues with the screen dimming and not getting brighter when I touch it. Verizon tech support emailed me back quickly today, and tried to call me, but I was at work. I have to call them back via a landline tomorrow. I have a feeling they're going to ask me to go to a Verizon store and trade it for a new one.
When I had problems with my Moto Droid, they let me keep the 16 gig sd card for my Eris! I have to make sure I keep this card!
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