Originally Posted by behold_this

believe me i didn't think they would do it either, in fact, i was shocked! but, if you work high enough up the csr ladder and you will eventually get what you want just takes persistence. to be honest i don't think they will do this for me again with in this contract. they even pointed out to me all they have done this year for me this time when i talked to them so i'm pretty sure its starting to get to be more of a problem but hey, at least they got me locked down for another 2 year contract. they'll make their money back over that time.