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Old December 7th, 2010, 09:27 AM   #49 (permalink)
northernale1
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well after reading your post, i googled samsung canada, phoned the 800 number,, was on hold for 5 minutes(which i find totally acceptable),, got a live person she said she had no idea about update if or when and for me to keep checking the website,, I told her that was unacceptable and i wanted to speak to someone higher up about lack of information to the customer,, so i was transfered,, on hold again,, maybe 10 mins,, was on with a manager and i was informed that Rogers and Bell customers will recieve update middle of december, then i questioned about being 2 FWs behind and future updates past 2.2 , the reply was there is no formal announcement as of yet,, but after all carriers have 2.2 out,, there is a announcement prepared, and also said that this phone is not a short term project

so i found samsung canada to be very forth comming and helpful
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