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Originally Posted by mjschmidt
What the hell is going on, Rogers?
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What has been happening for many years. Misinformation, incompetence and blatant lies. It gets worse and worse every day.
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The BBB in Burnaby, B.C., has received 581 consumer complaints about Rogers Communications in the last three years. It has given Rogers an "F" rating for failing to resolve many of those complaints to the customer's satisfaction.
Rogers also has an "F" rating at the BBB's Toronto and North York locations, where 1,045 complaints were logged in the same period. Approximately half of those complaints were about billing.
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This company has got to be the worst company I have ever dealt with. I really do not envy Mary's job.
It is time someone is held accountable for the Circus that has become Rogers.