View Single Post
Old December 19th, 2009, 09:13 PM   #635 (permalink)
strevellick
Junior Member
 
Join Date: Dec 2009
Location: Grimsby, Ontario
Posts: 31
 
Device(s): HTC Nightmare
Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have been in contact with Christina at the OotP. She was very informative. She told me that the HTC Dream and Magic will definitively not be getting the 1.6 update. They will however be releasing a few 1.5 fixes (whoop-dee-doo).

I mentioned that I was pissed (politley) and that the only way that I would be satisfied and not cancel my services was if I were to receive a replacement iPhone for the HTC Dream I have now. I told her that I purchased that phone based on the information I received from the customer service department and sales person at Rogers in Oakville. It was told to me that thhis was not possible. Apple has a very strict policy about this. I am not really sure what the hell that has to do with anything.

I was then offered another phone other that an iPhone...however this would renew my contract. I have only been in my contract for 6 months but that is not the point. I said that I don't want an extention on my contract, I simply want a replacement iPhone considering that it was the other option I was interested in besides the HTC Dream. I was given the response of, "I am sorry, but we just can't do that". Again I was offered another phone.

They simply will not replace my HTC. I said, in that case, I am going to pay the $500 early termination and be done with it. Apparently that was just fine. I am sure she did all she could except give me an iPhone. Looks like they are going to lose my business all together!

Screw you Rogers!!
strevellick is offline  
Reply With Quote