rod

I spent a few hours talking to a customer support manager a few weeks ago named Todd. I asked him about the lack of paid apps in the market and the lack of firmware upgrades, for which he had no immediate answers. However, he spent a day trying to track down information pertaining to these two concerns and emailed me back (which was nice, yet it lacked any answers). The most important thing he did was to offer me the option of returning my HTC Dream and canceling my contract, which I am going to do now.

I am hoping to get a Nexus One (yes, it's merely an HTC Passion, yet at least it's unlocked and supported by Google). The current model works on T-Mobile's 3G/AWS 1700MHz Network, which is exactly the same as the new Globalive Wind 3G network, so I will be able to get 3G access. Not only will I have no contract to worry about, yet the prices at Wind are far below Rogers' plans.

Rogers, you are living in the past, and your days are surely nearing an end. Your lack of support and your ridiculous 3 year contracts make you (and by association the rest of Canada) the laughing stock of the planet when it comes to wireless access. Companies like Wind are going to boot you into bankruptcy (most likely your other divisions will allow you to keep your wireless operation running, yet not forever).