Same problem
I found this (I believe it was from the HTC Website):
Changing the default communication method
If you want to change the default action for communicating with a favorite contact, you must first remove this contact as a favorite. Add this contact back as a favorite, and then choose the new communication method.
1. Press HOME, and then tap the All Programs button.
2. Tap People. People opens on the All tab.
3. Open the Favorites tab by tapping or sliding your finger along the bottom row.
4. Press MENU, and then tap Remove favorite.
5. Tap the contact to remove as a favorite and then tap Done.
6. Press MENU, tap Add favorite, and then add the same contact again as a favorite.
7. In the Select default action menu, tap the new communication method you want for this favorite contact.
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However, it doesn't work. I completely deleted two Google contacts (from my phone and they disappeared from Google as well) and then put them back. I added them to Favs and selected "Call Home" as the default action. "Call Work" showed up again as the default action, same as before. They retained the same incorrect default action, and I can't seem to change it.
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