Quote:
Originally Posted by strevellick
I genuinely feel sorry for RogersMary for having to take the brunt of everyones frustration as one of the faces of Rogers. I know she is trying to help but there is only so much she can do.
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This is exactly what we want: to force Rogers CS representatives to express their frustration, but not to customers yet to decision makers of Rogers.
Customer Support person should say they cannot help people just because stupid decision do not update Android phones to 1.6 and 2.x.
Don't forget - Customer Support person is only channel for customer to communicate with Rogers.