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Old December 23rd, 2009, 10:35 AM   #913 (permalink)
sconnelly
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This is what I posted as a review of the HTC Magic, on the Rogers site yesterday. Some minor edits were done in this post.

Worst experience ever!

Date: December 23, 2009

I am terribly disappointed by "RogersMary" canned reply. Clearly this person does not own a HTC Magic nor has any experience with one!

"....We believe that Android 1.5 is a stable and reliable software platform that delivers a terrific user experience."

Are you serious?

Where to begin...

1. The HTC Magic Photo on this page shows the gesture security 'feature' which is odd. Did you know that there is a serious flaw in the security, where a few incorrect gestures will cause the phone to permanently lock up in OS 1.5. I found this out in my third day of use. It is documented by Rogers support. No one could help me get back into my phone. I had to factory reset it!

2. OS 1.5 suffers from signal acquisition loss. I lose calls all the time. See picture I posted here: (I cannot post a website but it is under code dot google dot com - android issues detail id=2845) Issue 2845 - android - After Losing Signal Phone Doesn't Try To Reacquire it - Project Hosting on Google Code

3. OS 1.5 no longer has access to great deal of Android apps that are flagged as being compatible with OS 1.6 or higher in the Android market.

4. The better paid apps, in the Android market, are not available to Canadians but this is not OS specific.

5. OS 1.5 does not have multi-touch like the iPhone.

6. OS 1.5 only has 3 screens (Hero has 7, iPhone has a great deal more)

7. There are over 200 identified issues with Android 1.5. Many of these are corrected in OS 1.6, and even more are corrected in 2.1. OS 2.1 is the first version of the Android that is actually nearly as functional as the iPhone.

When I purchased my Android in June, I was promised regular updates. I specifically asked this question because I knew OS 1.5 was an incomplete OS. Now that Rogers announced no further updates, I now understand that I was misled!

I am tired of lost calls, forced closes (one that occurs immediately upon starting up the phone - even after a factory reset), the fact that several of my productivity apps are no longer available to me in the Market (for updating).... this is the worst phone experience I have ever had and I want out of my contract.
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