That is an incredibly AWESOME
story!!! And it was very well written and even humorous in some parts the way you wrote it...describing your feelings and all. I think you did absolutely the right thing. Just think how many other customers get ripped off the way you did. You may have helped to prevent others from receiving the same treatment you did. I hope you NEVER
have to pay for your service! It would serve them right and they got off easy as you could have also reported them to the Attorney General for deceptive trade practices.
Thanks for sharing!!!