Best Buy insurance.
Does anyone have it? I just sent my Evo in lastnight to get the cracked screen fixed and on top of that it was in really rough shape overall. One of the corners where I dropped it was completely cracked off of the phone. The guy at geek squad gave me back my memory card, battery and battery door (which is covered with chips and cracks in the paint) I was hoping they would just replace it since that's how most insurance plans work but he took it and said that it could take up to 4 weeks to get it back, which is crazy. Will they replace it with a refurbished unit or will they just fix my screen and send it back exactly as it was other than that in a few weeks?