I wasted my money on Geek Squad (Best Buy) Black Tie Protection Plan.
When I had to use it because of a malfunctioning 4G radio, they gave me so much grief that I left the store so angry and decided to call Sprint. I cancelled my GSBTPP, and went on Sprint's TEP. They will always say that they will replace it with a new phone, but in the end, if it's repairable it get's repaired. They never tell you that 95% of the time it's repairable.
Do yourself a favor, and call Sprint and switch to TEP.
Pre, may sindi ka?