I dropped my phone this past Sunday and cracked the screen all up. Everthing on the phone worked fine, only the screen was damaged. I was at the Sprint store at 9:00 a.m. monday morning and was out the door with a brand new screen at no cost by 9:30 a.m. The guy at Sprint told me that they used to charge $100 for the repair but not no more.
To me that's pretty good service!