I got mine through chat this morning. when the rep asked if I needed help activating a phone, and I said no she said they could only give the msl number for programing. i told her that I have missed almost every call because there is a lag on the ringer on my phone and that i would like to change the Slot Index Cycle from '2' to either '1' or '0' then she asked for my mobile number and gave me the MSL number
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