Use Google, you'll be glad you did. When I had to do a hard reset, it was pretty painless as my empty contacts synced up with my google account almost immediately. (you can actually command it to sync whenever you want.) I always work on contacts on my computer, logged into my gmail account. Definitely the way to go. My wife did not want to be bothered with a gmail account. She also had to do a hard reset. Guess what she lost? Yep, all her contacts. Oh yeah, she NOW has a gmail account. Live and learn.