Happened today on the 5th day we had it. I pulled the battery and it came back on line. We actualy have two devices and mine works fine and is older by a couple of days. I talked to Verizons customer service and they were not alot of help and the guy at the store said it was normal. His phone was replaced once for the same thing but even his new one does it. We went through a hard re-set at the store so time will tell.
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