Originally Posted by Bswartz95
What about option 1? VZW tech support had me choose option 1 when I had to call them about service issues. Since then, my phone's signal is much more stable and battery life improved.
It is highly probable that the VZW Tech who activated your phone in the store already did an "option 1". I suppose that there could be regional differences in that information that depend on the location of the cell that serves the handset when *228 (option 1) is selected, but that would probably only apply to folks who mail-ordered their phone, or purchased it in a store a long distance from where they use it.
In any event, the OP mentioned only option 2 - which is only about PRL.
Perhaps the VZW tech was using that advice as a kind of placebo - you know... "maybe if I throw the customer a bone, he'll stop gnawing on my leg"