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Old March 10th, 2011, 12:27 PM   #1 (permalink)
galapop
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Default Factory reset or hard reset when screen password is lost

I have a Galaxy S5570.
While testing the screen protection mechanisms, I set the PIN password.
I knew the 4-digit sequence that I had entered. But when the screen was locked, it could not be unlocked with the same 4-digit seqeunce.
The problem is that I have made more than 30 attempts now, and I am sure even if I enter the correct seqeunce, it will not accept!!!

Never mind. I do not need the data. I want to do a hard reset or a factory reset.
The phone is not rooted and still covered.
I am not able to find any method anywhere that could tell how to reset it.

I tried different combinations and have always ensured that the battery is full charged at 100% when trying to do a reset.

Tried a firmware upgrade thru Kies too. The firmware upgrade went fine, but the data has not been reset.

I have notified the Samsung support, but have not received any good information from the rep yet.

Any suggestions?

Please do not ask me to root it, I do not want to void the warranty within 1 month of purchase
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