Quote:
Originally Posted by bunhead
by ignoring anyone else do you mean rogers, telus and/or bell or do you mean shlubs off the street like you and me? I have not even bothered contacting HTC because my relationship is with rogers not HTC. For an example I don't contact Dodge when I need service (or service was done poorly) I contact the dealership where I purchased the vehicle. Just my point of view.
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I truly believe that's the reason that you can't purchase phones directly from the manufactures. That way they can wipe their hands of it and leave it to the wireless providers to provide all the support for the handsets.
"It's not my customer, you look after it" sort of thing.
And when I don't get proper service at my "Dealership" I'll contact the manufacture directly.
gbd