Quote:
Originally Posted by RogersMary
Why is Rogers doing this upgrade? Simply put, we're committed to our Android phones and Android customers. Although we pushed HTC to provide a 2.1 OS upgrade for the Magic, they could not do so for the Dream device due to memory limitations. We knew we had to help our customers with this one-time limited-time offer.
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What a crock of S**T. I have just gotten word from the OotP that are willing to do nothing for us LG Eve owners. I won't show the whole email but here is a small chunk of the conversion I have had with D'Arcy.
"Once again, I do appreciate your continued frustration. I know that
your primary request is not to have new hardware, but it is the only
work around/option we can offer at this time.
I do have my voicemail set most of the time, as for the most part I am
on the phone throughout the day, so I do apologize that it has been hard
to get a hold of me. I appreciate that you wish to discuss this further
as per your request, but again, there is nothing further to be brought
to the table "so to speak" that can change our position on this
particular issue.
Should you wish to contact LG regarding the OS updates, please contact
them at 1- (800) 243-0000 or please refer to their website at
LG Welcome to LG Customer Service & Support. as this will not be an
escalation that I can action further in our office."
I have tried calling but don't want to wait for her to call me back. All that I have asked her to do, is to lean on LG the same way they leaned on HTC.
WOW, it sucks being screwed over. And btw, I have emailed LG to no avail. I now have to find time to call them to get the run around...fun!