Decided to go the phone route. I think I'm running into problems because when I first signed up with Rogers I got a promotion through work and I'm on a corporate price plan even though it's a personal phone that I pay for. Called Customer Care and they transferred me to the business side right away. I knew right there things would go downhill. Would it surprise anyone that they didn't have a clue about this? Good thing I'm a patient person. LOL
I'll keep folks updated.
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