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Old January 12th, 2010, 08:05 PM   #1360 (permalink)
chrisyak
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Quote:
Originally Posted by mjschmidt View Post
No, SilverChris (Not sure who he may be on this forum) posted the following on my Blog in the comments:

"Just talked to customer care and had my phone exchanged. It took less then ten minutes, including the customer care representative making sure I didn’t have to send my HTC Dream in. One thing to note is that they will apparently bill you the 79$ and mail you a coupon you have to send back to get a refund for the 79$. Anyways, I am now thoroughly impressed with Rogers stepping up to the plate on this(Even after some prodding by the community). Thanks to everyone that made this happen"

I don't want people getting stuck in "rebate hell" trying to get that $79 back by jumping through hoops.
when i did mine over the phone their was no mention of $50 rebate or billing of $79.00......
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