The HTC people were actually really nice on the phone, but the wait time was not acceptable. Their answers and the lack of support for this is unacceptable.... it's a joke really. This is what happens when 3 companies stick their hand in the same cookie jar... no one wants to take responsibility and the fact they don't communicate well or support each other is a joke.
I love Google, I think HTC is great, and despite my issues the Nexus one is still my favorite phone of all time, but as a customer, I'm getting handled like crap and it's unacceptable. They sent me a bad unit with faulty hardware...not my fault or my problem. They need a more reasonable solution.
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